Cyber Shield — Security & Data Protection

SHIELD PROTECTS
YOUR MONEY AND
YOUR DATA.

No other trucking financial app has a dedicated cybersecurity layer. We built one — because your settlement money and your data deserve the same level of protection.

End-to-end encrypted
Enterprise-grade infrastructure
NMFTA 10 Core Controls aligned
Auto session timeout
Your data is never sold
$1.8B
Lost annually to freight fraud & cybercrime in trucking
Owner-operators are the most targeted segment. No dispatcher. No IT department. Just you and your phone.
#1
Attack vector: phishing email
A fake load confirmation. A broker that looks real. One click and your factoring credentials are gone. It happens every day.
0
Other trucking apps with a dedicated security education layer
They build load boards and settlement tools. Nobody built the security layer. We did.

How We Protect You

YOUR DATA.
YOUR RULES.

Truckers Shield was built by someone who spent 25 years watching drivers get taken advantage of — by brokers, by settlements, by systems designed to confuse. Cybercriminals are just another version of that problem.

We built security into every layer of the app. Not as an afterthought. Not as a checkbox. As a core feature — because protecting your profit means protecting your data too.

Encrypted at rest and in transit
Your data is encrypted on our servers and encrypted in every connection between your device and Shield. Even on a bad network, your data is not readable.
Row-level security
Your account data is isolated at the database level. No other Shield user can access your loads, your costs, or your settlements — period.
Automatic session timeout
Shield logs you out after inactivity. Even if someone gets your unlocked phone, they cannot stay in your account without re-authenticating.
We never sell your data
Your load history, your cost structure, your profit margins — that is your competitive intelligence. We earn revenue from your subscription. Not from selling what you share with us.
Cyber Shield education layer
Built directly into the app under Co-Driver. The NMFTA 10 Core Controls translated into plain driver language — so you know how to protect yourself on and off the platform.

NMFTA 10 Core Controls — Driver Language

THE PLAYBOOK.

The National Motor Freight Traffic Association identified 10 core cybersecurity controls every trucking operator should know. Here they are — translated from corporate language into plain driver language. No IT degree required.

01
Know Who's In Your Network
The Threat

Scammers don't need to hack your truck. They get into your email, your ELD portal, your factoring login — because nobody's watching the door.

Your Move

Know every device, every login, every app that touches your business. If you didn't set it up and you don't recognize it — that's a problem.

Asset Visibility
02
Lock Your Accounts Down
The Threat

One stolen password and a broker has your MC number, your bank info, and your load history. Double brokering starts with someone who got into an account they shouldn't have.

Your Move

Every account needs its own password. Turn on two-factor authentication everywhere it's offered. One password stolen — 2FA means they still can't get in.

Identity & Access
03
Update Your Stuff
The Threat

That software update you keep dismissing? It's closing a door that criminals already know how to open. Outdated software is an open invitation.

Your Move

When your phone, your ELD app, your laptop tells you to update — do it. The update closes the hole. The malware already found it.

Patch Management
04
Watch Your Email Like Your Mirrors
The Threat

The number one way trucking companies get hit is through email. Fake load confirmations. Fake broker emails. One click and your factoring login is gone in seconds.

Your Move

If an email asks you to click something or verify something — stop. Call the company directly using a number you already have. Not the number in the email.

Phishing Defense
05
Back Your Business Up
The Threat

Ransomware locks every document — BOLs, insurance certs, lease agreements, settlement records. The attacker wants thousands to unlock it. Some operators pay. Some lose everything.

Your Move

Your business documents need to live in more than one place. Cloud backup, external drive, somewhere off your main device. If someone locks your computer tomorrow, can you still run?

Data Backup
06
Secure Your Connections On the Road
The Threat

Truck stop WiFi is not your friend. Public networks are hunting grounds. Someone in the same parking lot can intercept your login credentials right out of the air.

Your Move

Don't log into your bank or factoring account on public WiFi without a VPN. Use your phone's cellular hotspot when you're handling money. 30 extra seconds. Worth it.

Network Security
07
Know Who You're Hauling For
The Threat

Double brokering and freight fraud start with someone who looked legitimate. Operators haul loads and never see the money. The fake ones count on you being in a hurry.

Your Move

Before you roll, verify. FMCSA.dot.gov. Carrier411. A quick call to confirm the broker is who they say they are. Five minutes of verification beats a week of unpaid miles.

Third-Party Risk
08
Have a Plan When Something Goes Wrong
The Threat

Most operators have no plan for a cyberattack. They find out their email was compromised when a broker calls about a load they never booked. By then the damage is done.

Your Move

Have your factoring company's fraud line saved in your phone. Have your bank's fraud number saved. Know what you do before you need to do it.

Incident Response
09
Train Like You Trained for Your CDL
The Threat

The weakest point in any security system is a person who doesn't know what to look for. Criminals know this. That's why phishing emails get more convincing every year.

Your Move

Learn what a phishing email looks like. Learn how double brokering works. Learn the red flags before you experience them. Reading this page is that training.

Security Awareness
10
Protect Your Devices Like Your Truck
The Threat

A stolen phone is access to your load board, your bank app, your ELD, your settlement history — everything a criminal needs to impersonate you and destroy your operation.

Your Move

Lock your phone. Use a PIN, not just a swipe. Enable remote wipe. Don't leave your laptop in plain sight in a parked truck. Your devices are your office. Treat them like it.

Physical Security

Security FAQ

QUESTIONS DRIVERS ASK

Is my financial data safe inside Truckers Shield?

Yes. All data inside Shield — your loads, settlements, tax reserves, cost numbers, and documents — is stored on enterprise-grade infrastructure that encrypts at rest and in transit. We use Supabase for data storage and Vercel for application hosting, both the same class of infrastructure used by large financial platforms. Your numbers are isolated, encrypted, and access-controlled at the row level. No other Shield user can see your information, even on the same platform.

Does Truckers Shield sell my data to brokers or carriers?

Never. Your load data, your cost structure, your profit margins — that is your competitive intelligence. Truckers Shield earns revenue from your subscription, not from selling your data. We have zero commercial interest in sharing your operational data with brokers, carriers, load boards, or any third party. That is a design decision we made intentionally because we've been on the other side of that equation as operators.

We will never sell, license, or share your operational data with freight brokers, carriers, or load boards. Period.
What happens if someone gets my phone and tries to access Shield?

Shield sessions time out automatically after inactivity. Even if someone picks up your unlocked phone, they cannot stay inside your Shield account without re-authenticating. We also recommend enabling your phone's screen lock — PIN, face ID, or fingerprint. Your phone is your office. Treat it like one.

If you believe your account has been compromised, contact us immediately at . We investigate and respond fast.
I got an email that looks like Truckers Shield asking me to verify my account. Is it real?

No. Truckers Shield will never send you an email asking for your password, your banking information, or your factoring account credentials. If you received an email like this — do not click any links. It is not from us. Forward it to so we can investigate.

Legitimate Shield emails come from @truckersshield.net or @goins.digital only. Any other domain is not us. When in doubt, go directly to truckersshield.net by typing the address — never through a link in an unexpected email.
How does Shield protect me from freight fraud and double brokering?

Shield's Audit Hub tracks every settlement against your load records and flags discrepancies — short pays, missing fuel surcharges, rate differences between confirmation and payment. Fraud doesn't always look like fraud at first. It looks like a math error. Shield shows you the math on every load so you see the pattern before it becomes a legal problem. The Cyber Shield tab inside Co-Driver also walks you through exactly how to verify brokers before you roll.

Is it safe to use Shield on truck stop WiFi?

All Shield connections are encrypted end-to-end using HTTPS — your data in transit is not readable by anyone on the same network. That said, we always recommend using your phone's cellular hotspot when handling any financial accounts on the road. Truck stop WiFi is a hunting ground for credential theft. Your hotspot costs nothing extra and keeps your accounts yours.

Where do I find the Cyber Shield security training inside the app?

Inside the app, go to Co-Driver and tap the Cyber Shield tab. You'll find all 10 NMFTA Core Controls in plain driver language with an interactive checklist to track which ones you've reviewed. It's the security training trucking has always needed and never had — built directly into the tool you're already using to protect your money.

Don't have Shield yet? Start your free trial at truckersshield.net — the Cyber Shield tab is available to all subscribers.

PROTECT YOUR
MONEY AND
YOUR DATA.

Truckers Shield is the only trucking financial OS with a dedicated cybersecurity layer built in. Start your free trial today.

SEE SOMETHING SUSPICIOUS?
If you receive a suspicious email, encounter a fake Truckers Shield page, or believe your account has been compromised — contact us immediately.

Email:
We investigate all reports. Response within 24 hours.